Abstract: Objective To investigate the public awareness and satisfaction status of drug safety in Shenzhen, and provided decision support and reference for drug safety supervision. Methods Questionnaires for public awareness and satisfaction surveys were distributed through the Internet. Databases were created using Excel and statistical analysis was performed using SPSS 22.0. Results There were 1 885 valid questionnaires with an effective rate of 88.83%. The score of this survey was 75.1±17.53 points, and the satisfaction was 76.2±17.01 points. By statistical analysis of singie factors and multi-factors, age and medical/pharmaceutics background had a significant impact on cognition, and gender, age, occupation, and region had significant effects on satisfaction. Conclusion Shenzhen public drug safety awareness and satisfaction were generally higher. Among them, it was necessary to step up efforts to raise awareness of drug safety among adolescents and the elderly, strengthen the supervision of the quality of Chinese medicine injections, and increase the crackdown on illegal advertisements.

Key words: drug safety, recognition, satisfaction, public, Shenzhen