Abstract: Objective To screen and rank factors affecting quality of adverse drug reaction(ADR) reports, provide a reference for improving the reporting system for adverse drug reactions. Methods The theory of total quality management, "4M1E" five factors theory and analytic hierarchy process(AHP) were used to analyze influencing factors. Results The ranking of importance of factors affecting the quality of ADR reports is personnel, method and regulation, software and hardware, material and environmental factors in order. Conclusion The ranking of importance of influencing factors can be used as a reference for improving the reporting system for ADR.

Key words: adverse drug reaction reports, quality management, influencing factors, analytic hierarchy process