中国药物警戒 ›› 2019, Vol. 16 ›› Issue (1): 37-42.

• 法规与管理研究 • 上一篇    下一篇

深圳市公众药品安全认知度和满意度现状调查与分析

魏芬芳1, 冯霄婵2,3, 钟翎1, 成斌1, 肖霄1, 王茜1, 毛秋荣1, 杨悦2,*   

  1. 1深圳市药品不良反应监测中心,广东 深圳 518000;
    2沈阳药科大学工商管理学院,辽宁 沈阳 110016;
    3沈阳药科大学国际食品药品政策与法律研究中心,辽宁 沈阳 110016
  • 收稿日期:2018-11-22 修回日期:2019-02-18 出版日期:2019-01-20 发布日期:2019-02-18
  • 通讯作者: 杨悦,女,教授,博导,药事管理。E-mail：yyue315@vip.126.com
  • 作者简介:魏芬芳,女,硕士,药师,药事管理。
  • 基金资助:
    2017年深圳市科技创新委基础研究（自由探索）项目（JCYJ20170307160336416）：深圳市药品安全风险评估模型的研究

Investigation and Analysis of Drug Safety Knowledge and Satisfaction in Shenzhen Public

WEI Fenfang1, FENG Xiaochan2,3, ZHONG Ling1, CHENG Bin1, XIAO Xiao1, WANG Qian1, MAO Qiurong1, YANG Yue2,*   

  1. 1Center for ADR Monitoring of Shenzhen, Guangdong Shenzhen 518000, China;
    2School of Business Administration, Shenyang Pharmaceutical University, Liaoning Shenyang 110016, China;
    3International Food & Drug Policy and Law Research Center, Liaoning Shenyang 110016, China;
  • Received:2018-11-22 Revised:2019-02-18 Online:2019-01-20 Published:2019-02-18

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摘要： 目的 调查深圳市公众对药品安全的认知度和满意度现状,为药品安全监管提供决策支撑和参考。方法 通过网络发放公众认知度和满意度调研问卷,采用Excel建立数据库,SPSS22.0进行统计分析。结果 有效问卷1 885份,有效率88.83%。本次问卷调查认知度得分75.1±17.53分,满意度得分76.2±17.01分。经单因素和多因素统计分析,年龄和医学/药学背景对认知度有显著性影响,性别、年龄、职业和所处区域对满意度有显著性影响。结论 深圳市公众药品安全认知度和满意度总体较高。其中,需要加强提高青少年和老年人的药品安全认知水平,加强对中药注射剂质量的监管,以及加大对违法广告的打击力度。

关键词: 药品安全, 认知度, 满意度, 公众, 深圳

Abstract: Objective To investigate the public awareness and satisfaction status of drug safety in Shenzhen, and provided decision support and reference for drug safety supervision. Methods Questionnaires for public awareness and satisfaction surveys were distributed through the Internet. Databases were created using Excel and statistical analysis was performed using SPSS 22.0. Results There were 1 885 valid questionnaires with an effective rate of 88.83%. The score of this survey was 75.1±17.53 points, and the satisfaction was 76.2±17.01 points. By statistical analysis of singie factors and multi-factors, age and medical/pharmaceutics background had a significant impact on cognition, and gender, age, occupation, and region had significant effects on satisfaction. Conclusion Shenzhen public drug safety awareness and satisfaction were generally higher. Among them, it was necessary to step up efforts to raise awareness of drug safety among adolescents and the elderly, strengthen the supervision of the quality of Chinese medicine injections, and increase the crackdown on illegal advertisements.

Key words: drug safety, recognition, satisfaction, public, Shenzhen

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